Privacy & Cookie Policy

Privacy Policy

Region EU not activated for privacy-statement.

Last Updated: August 20, 2026

Southpoint Divers respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information when you visit our website or interact with our business.

Information We Collect

Depending on how you interact with Southpoint Divers, we may collect:

  • Name and contact information
  • Email address and phone number
  • Billing and shipping information
  • Information submitted through contact or inquiry forms
  • Purchase, booking, course, or service information
  • Information you provide when communicating with us
  • Technical information such as IP address, browser type, device, and operating system
  • Information about how you use our website

How We Use Your Information

We may use your information to:

  • Process purchases, gift cards, bookings, and other transactions
  • Respond to questions and customer service requests
  • Provide dives, courses, equipment, and other services
  • Communicate with you about purchases, bookings, or requests
  • Improve our website, products, and services
  • Maintain website security and prevent fraud or abuse
  • Send promotional communications when permitted
  • Comply with applicable laws and legal obligations

Southpoint Divers does not sell your personal information.

Sharing Your Information

We may share information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include providers involved in:

  • Payment processing
  • Shipping and order fulfillment
  • Website hosting and maintenance
  • Booking and reservation services
  • Website security
  • Analytics
  • Customer communications

We may also disclose information when required by law or when necessary to protect the rights, safety, or security of Southpoint Divers, our customers, or others.

Payments

When you make a purchase or payment through our website, payment information may be processed by a third-party payment provider. Your payment information is subject to that provider’s privacy policy and security practices.

Southpoint Divers does not retain your complete payment card information when it is processed directly by a third-party payment provider.

Google reCAPTCHA

Certain forms on our website may use Google reCAPTCHA to help prevent spam and automated submissions. Google may collect information about your device and interaction with the website when reCAPTCHA is used.

Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain transaction and business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications
  • Withdraw consent where applicable

To make a privacy request, please contact us using the information below.

Marketing Communications

If you receive marketing communications from Southpoint Divers, you may unsubscribe at any time by using the unsubscribe instructions included in the communication.

We may continue to send necessary communications regarding purchases, bookings, services, or other transactions you have requested.

Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Third-Party Websites

Our website may contain links to third-party websites and services. Southpoint Divers is not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated “Last Updated” date.

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